Frequently Asked Questions

To report a water leak or sewer back-up

• Monday - Friday 8:00 AM to 5:00 PM, please call 406-657-8315 for immediate assistance.
• Our dedicated After Hours Emergencies line is 406-371-6897. This line does not handle billing questions. For any billing questions, please contact us at 406-657-8315 during regular business hours so we can best assist you.

To shut-off water

The meter and shut-off valve are typically together and usually can be found in the utility room, or basement of your residence. If this valve is inoperable, the City will need to shut off the service at the curb-valve for the property so you can repair your shut-off valve. Call (406) 657-8315 if you need the water turned off while repairs are being made.

To start or stop collection services, request a green barrel or temporary container, to report a concern, or to make any other inquiries, call the Solid Waste Division at (406) 657-8260.

Yard Waste is collected starting the first full week of April and through the last full week of November.

Learn more about Holiday closures, and guidelines on our webpage.

Find your route collection day on the map.

Hours:

Monday through Saturday 8:00 AM to 5:30 PM, closed on Sundays and select Holidays, visit our webpage to learn more

Location:

5240 Jellison Road

Directions:

From Billings, head south on South Billings Blvd, cross the Yellowstone River, then turn west (right) on Jellison Rd. The entrance is about a .5 mile from South Billings Blvd on the left hand side of the road. For complete details on the landfill, please visit:

Accepted Items

Unused Medication Disposal

Any unused medications should be taken to an approved drop-off location listed below for safe disposal of prescription and OTC medications (No liquids or sharps are accepted at these locations), see the Guidelines section below for additional information on handling and disposal practices:

• Solid Waste Administrative Offices at 4848 Midland Road, (406) 657-8260 
• Billings Police Department at 220 North 27th Street, (406) 657-8460

Guidelines for proper handling and disposal of medications and sharps in the State of Montana are provided by the Montana Department of Environment Quality (MTDEQ), additional information is available from the U.S. Food & Drug Administration (FDA):

• MTDEQ Household Pharmaceutical Waste Disposal Guidance   
• MTDEQ Safe Needle Disposal
• FDA Safe Disposal of Medicines 

Call the Utilities Underground Location Center at (800) 424-5555. Call before you begin any digging project. It's the law.

Water, Sewer and Garbage Utility Services

To start or stop services, or for billing questions call the Utility Service Center at 406-657-8315.

Open Monday through Friday 8:00 AM to  5:00 PM

For after hours emergencies call 406-657-8353

Payments may be made through these methods:

Service Counter (This service is currently suspended due to COVID-19):

• Utility Service Center: 2251 Belknap Ave
• City Hall: 210 N 27th St

Payment drop boxes: 

• 2251 Belknap Ave 
• 3rd Ave N (between 27th and 28th St)

On-line at Public Works Department Payments & Utility Account Services, or by Phone at 406-657-8315.

Please, complete the petition form online at billingsmtpublicworks.gov 2020 FORM.

Petitions must be filed by August 31 for each tax year. If you need additional assistance please call (406) 657-8238.