Public Information Officer

Responsibilities

The public information officer generates transparency between city departments, the community, elected city officials and local media. The PIO creates engaging, informative social media posts, relays updates internally and externally, works with city department directors on delivering their messages, creates content for the City of Billings website, answers questions from the community or puts them in contact with the correct department, responds to emergencies, and much more.  

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Public Records Request

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Biography 

Victoria Hill is the public information officer for the City of Billings.

Joining the City of Billings at the end of February 2022, Victoria is tasked with building the PIO position from the ground up. She is in constant contact with the City’s department directors, coordinates media interviews, publishes press releases, and creates engaging content for the city’s website and social media accounts.

Before joining the City of Billings, Victoria worked for a local television station as a reporter and anchor for nearly 10 years. She was able to use her passion for storytelling, photography, communication, videography, writing, and video editing. 

Those skills made Victoria’s transition to public information officer smooth. With many similarities between the two careers, she has been able to expand her skill set and gain a greater understanding of City government operations.

Always putting 100% of her heart and energy into projects, Victoria finds work has a deeper meaning since joining the City, as it doesn’t just impact her life, but the lives of nearly 120,000 others.

To read the latest updates on the City, visit the Magic City Spotlight on the homepage, and be sure to follow the City of Billings on Facebook, Instagram, YouTube, and NextDoor.