Frequently Asked Questions

  1. If this is an Emergency...

EMERGENCY ASSISTANCE IS NOT AVAILABLE THROUGH THIS WEBSITE, if you have an emergency, find the closest phone and dial 9-1-1.

An emergency is any situation that requires immediate assistance from the police, fire department, or ambulance. Examples are: a fire, a crime, a car crash, a medical emergency.

IMPORTANAT: If you’re not sure whether the situation is a true emergency, officials recommend calling 911 and letting the call-taker determine whether you need emergency help.

Other Important and Emergency Numbers

  • Non-Emergency Line: (406) 657-8200
  • Poison control: 1-800-222-1222, or Text: POISON to 7979797
  • Animal poison control: 1-888-426-4435
  • Crime Stoppers Anonymous Reporting: (406) 245-6660
  • Billings Fire Department: (406) 657-8423
  • Billings Police Department: (406) 657-8460

Download our worksheet to add additional important numbers to keep you and your family safe.

Important &Emergency Phone Number List (.pdf)


  1. How do I dispose of my fire extinguisher?
  2. How can I get a fire alarm installed?
  3. How do I get a job with the Billings Fire Department?
  4. Are fireworks legal within city limits of Billings?
  5. Where is my neighborhood fire station?
  6. How do I arrange a station tour?
  7. Why did a fire engine respond when I called for an ambulance?
  8. When do I need a burn permit and how do I get one?

     If rechargeable, you may contact any business that performs maintenance on fire extinguishers. You may also dispose the canister in the garbage after discharging contents completely.

Services the Billings Fire Department does NOT offer:

  • We do not remove cats from trees.
  • We do not provide, check, or install child safety seats.
  • We do not book/hold birthday parties at our stations or in your home.
  • We do not fill swimming pools with water.
  • We do not service fire extinguishers.