Community Member & Social Service Provider Agency Surveys
Coronavirus Surveys Available
The City of Billings is preparing an assessment to determine the coronavirus response needs of low-income individuals and families and the agencies serving this population in Billings.
We want to hear from you!
For assistance, please contact the Community Development Division at (406) 657-8284.
Results from ongoing analyses of the Coronavirus Community Member Survey data can be found in the tabs below!
Analyses of the Coronavirus Community Member Survey indicate that low-income Billings residents report the greatest impacts of the pandemic have been: Decreased Income and/or Lost Employment (492 / 34%), Lack of Food/Groceries (290 / 20%), and Keeping Utility Payments Current (283 / 19%). Nearly half of respondents (709 / 49%) report experiencing No Impacts as a result of the pandemic.
Analyses of the Coronavirus Community Member Survey indicates that low-income Billings residents have inadequate access to the following resources: Disinfecting/Sanitizing Wipes (42.3%), Mental Health Care (35.5%), Translation Services (42.5%), Hand Sanitizer (29.4%), and Reliable Internet Access (29.0%).
The majority of respondents (61.4%) are reporting higher levels of stress as a result of the coronavirus pandemic. This trend is not isolated to Montanans. It is reported in the American Psychological Association’s first volume of Stress in the Time of Covid-19, stress levels are significantly higher now than they were during this time in 2019.
Over one-third (35.5%) of respondents report inadequate access to mental health services in Billings. Listed below are a few resources intended to reduce stress and promote positive mental health practices.
- SAMHSA Disaster Distress Helpline: Speak with trusted crisis counselors about your experiences with the pandemic. This line is toll-free, multilingual, and confidential. Call 800-985-5990 or text TalkWithUs to 66746.
- YGBR Connect: Connect with trained mental health professionals to receive guidance, referrals, and crisis management support. Many services require no payment. Call (406) 350-7650.
- Community Crisis Center Crisis Line: Get connected with professional mental healthcare advocates to find individualized support regarding mental health concerns, chemical dependency struggles, or social challenges. Call (406) 259-8800.
- Veteran’s Crisis Line: Connect with the Veterans Crisis Line to reach caring, qualified responders with the Department of Veterans Affairs. Many of them are Veterans themselves. Call 1-800-273-8255 and Press 1 or text 838255!
Virtual Support Groups